DRYiCE iAutomate

DRYiCE iAutomate is an intelligent runbook automation product which brings AI and collaboration as key features into the automation domain. iAutomate delivers the power of AI, ML, and NLP through extensive use of proprietary NLP algorithms and knowledge analysis in conjunction with our industry leading orchestration engines. It provides robust, end-to-end incident remediation and task automation across the infrastructure and applications landscape by leveraging a repository of over 1500 configurable and reusable runbooks.

Armed with intelligent automation capability, DRYiCE iAutomate will intelligently evaluate ticket data from IT Service Management platform to identify potential automation candidates. It then configures and customizes runbooks for identified automation candidates. Human agents can then leverage DRYiCE iAutomate to resolve user issues in tandem with the existing ITSM platform. Over time, DRYiCE iAutomate learns from the human actions and jumps to full auto mode where it resolves user issues autonomously without any human intervention.

Intelligent automation powered by DRYiCE iAutomate can make a tremendous impact in an enterprise adjusting to the New Normal