Professional Services

  • Strategic Advisory & Consulting for ITSM | Implementation Services | 
  • ServiceNow®, Now Create Methodology | Project Management
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The integration of your ITSM software must fit with the organisation’s business and technology strategy and objectives.

As a dedicated ServiceNow and Ivanti partner, whether you are new to your ITSM tooling or looking to optimise and get the most from your investment in an existing deployment, we will ensure your IT Service Management strategy remains aligned to the needs of your organisation. Not only for now, but also for the future.

Strategic Advisory & Consulting for ITSM

The integration of your ITSM software must fit with the organisation’s business and technology strategy and objectives. As a ServiceNow partner, whether you are new to ServiceNow or looking to optimise and get the most from your investment in an existing deployment, we will ensure your IT Service Management strategy remains aligned to the needs of your organisation. With our extensive knowledge of Service Management and Frameworks such as ITIL, we will help you assess and design your service management processes, so they accommodate your organisational needs whilst leveraging ServiceNow capabilities in a future–proof way.

Our Consultancy Includes :

Process consultancy

Strategic roadmap planning

Business value assessment

Implementation Services

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AFJ solutions provide a suite of implementation services including, full life-cycle implementation for ServiceNow’s range of products, continual system improvements, integrations, portal design and much more. Utilising our technical capability and industry wide expertise, we ensure your ServiceNow platform meets your business needs. With our consultative approach, we aim to deliver the optimal design based on best practices and our proven platform experience before delivering the configured solution. Leveraging the existing out-of-the-box capabilities of the ServiceNow platform to the maximum, reducing the need for custom applications, lowering the ongoing maintenance costs and accelerating time to value.

ServiceNow®, Now Create methodology

Utilising the ServiceNow Create methodology, our excellent level of technical skills and up-to-date platform knowledge, enable our implementations to deliver a substantial return on investment.

Download our ServiceNow Services Brochure.

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Project management

Our Project Management Services ensure the successful delivery of our ServiceNow engagements. Our experienced team are experts in both agile and waterfall methodologies, ensuring our clients get the most suitable approach to their project.

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