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Cherwell IT Management Platform

Support Your Business With Flexible, Feature-Rich ITSM

Cherwell Service Management is a comprehensive service desk verified for eleven ITIL® processes. But its real power is its flexibility. With Cherwell, you can rapidly meet changing and growing demands across the organization, from IT to Facilities, HR, and beyond—all with fewer headaches and lower costs.

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What Cherwell Can Offer You

One-StepTM actions for simple and complex task and workflow automation

Out-of-the-box ITIL best practices, including workflows, process models, and KPIs

IT self-service portal that can be easily customized and branded

Advanced knowledge management to enable employee self-service

Reporting and dashboards that highlight KPIs, trends, and bottlenecks

mAppsTM (merge-able application) solutions to easily add new capabilities

Key Benefits

Quickly adapt to new business needs with rapid and easy configuration

Reduce administrative burden and optimize costs with IT self-service and automation

Show business value, and target areas for improvement with dashboards and KPIs

Improve customer satisfaction through more streamlined, consistent, and effective service delivery

Extend service management capabilities to other department

Enjoy simple licensing and flexible deployment options

Introduction To Cherwell Version 10

Other Cherwell Products

Service Management Platform View
Cherwell HR Service Management View
Cherwell Asset Management View
Project Portfolio Management View
Information Security Management View
Facilities Service Management View
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