Other Cherwell Products
Cherwell IT Management Platform
Support Your Business With Flexible, Feature-Rich ITSM
Cherwell Service Management is a comprehensive service desk verified for eleven ITIL® processes. But its real power is its flexibility. With Cherwell, you can rapidly meet changing and growing demands across the organization, from IT to Facilities, HR, and beyond—all with fewer headaches and lower costs.
View PDFWhat Cherwell Can Offer You
One-StepTM actions for simple and complex task and workflow automation
Out-of-the-box ITIL best practices, including workflows, process models, and KPIs
IT self-service portal that can be easily customized and branded
Advanced knowledge management to enable employee self-service
Reporting and dashboards that highlight KPIs, trends, and bottlenecks
mAppsTM (merge-able application) solutions to easily add new capabilities
Key Benefits
Quickly adapt to new business needs with rapid and easy configuration
Reduce administrative burden and optimize costs with IT self-service and automation
Show business value, and target areas for improvement with dashboards and KPIs
Improve customer satisfaction through more streamlined, consistent, and effective service delivery
Extend service management capabilities to other department
Enjoy simple licensing and flexible deployment options