ServiceNow ITSM

Improved employee and customer experiences are essential for successful digital transformation. However, using siloed IT tools for your digital transformation creates information silos. With disparate data, processes and excessive amounts of time and moneyspent on firefighting, you’re left with limited resources to create delightful employee experiences.

ServiceNow® IT Service Management (ITSM) is a modern, cloud-based, silo-busting service management solution. With ServiceNow ITSM, you can consolidate on-premises legacy tools to a single cloud platform and stop wasting your money and harness shared data and analytics with automated workflows on the Now Platform® in the Nonstop cloud. Platform-native AI and machine learning along with natural language virtual agent chatbots unburden your IT staff and boost productivity 30%.