DRYiCE Lucy

DRYiCE Lucy is an AI powered cognitive assistant, automated to communicate in human voice or chat. Mimicking human interaction, Lucy learns and adapts to your needs through smart conversations by leveraging enterprise grade Natural Language Processing (NLP) and Machine Learning (ML). Lucy interacts in the way your clients wish to consume the information they need, helping you accelerate time to value, reduce human error and increase productivity. It has been enabled for 600+ business and IT use cases, a subset of which is available OOB and comes along with a cognitive console for enabling powerful integrations.

In the time of global pandemic caused by COVID-19, enterprises are currently focusing on seamless transitioning of operations, with employees working remotely. Operations are now more digitally enabled than ever before. However, this has had a telling impact on the end-users who now have more questions than ever before. AI-driven automation is the answer and a faster time-to-value is the key to seamless operational manoeuvring during this time of inordinate uncertainties.